Privacy Policy
At Orange Elephant, we believe in transparency. Here's how we collect, use, and protect your information.
Our Commitment to You
Orange Elephant is committed to protecting the privacy of our students, their families, and all visitors to our website. We understand that you are entrusting us with information about your children, and we take that responsibility seriously. We never sell, trade, or share your personal information with third parties for their marketing purposes.
Information We Collect
When you register for our programs or create an account, we collect basic contact information such as your name, email address, and phone number. For student enrollment, we collect your child's name, age, and grade level to place them in the appropriate program.
When you make a payment through our website, your payment information is processed securely by Stripe, our payment processor. We do not store your credit card numbers, CVV codes, or full payment details on our servers. We only retain a reference to the transaction for your payment history.
Our website may use cookies — small text files stored on your device — to remember your preferences, keep you signed in, and understand how you use our site. You can manage your cookie preferences at any time through the cookie settings banner.
How We Use Your Information
We use the information you provide to deliver our educational services, process enrollments and payments, communicate with you about your child's progress, and send important updates about schedules, events, and programs.
With your consent, we may use photographs and videos taken during classes, camps, and events for our website, social media channels, and marketing materials. You can opt in or out of this at any time during the enrollment process or by contacting us directly.
How We Protect Your Data
We implement industry-standard security measures to protect your personal information. All data transmitted between your browser and our servers is encrypted using SSL/TLS technology. Payment processing is handled by Stripe, which is PCI-DSS compliant, ensuring your financial information is handled with the highest level of security.
Access to personal information is restricted to authorized staff who need it to perform their duties. We regularly review our security practices and update them as needed to maintain the safety of your data.
Children's Privacy (COPPA Compliance)
We are especially committed to protecting the privacy of children. We do not knowingly collect personal information directly from children under 13 without parental consent. All student information is collected through parents or guardians during the enrollment process.
Parents and guardians have the right to review, update, or request deletion of their child's information at any time by contacting us.
Cookies & Tracking
Our website uses the following types of cookies:
| Type | Purpose |
|---|---|
| Necessary | Essential for the website to function (login sessions, security) |
| Analytics | Help us understand how visitors use our site to improve it |
| Marketing | Used to deliver relevant information about our programs |
| Personalization | Remember your preferences for a better experience |
You can manage your cookie preferences at any time by clearing your browser cookies and revisiting our site, or by adjusting your browser settings.
Your Rights
You have the right to:
- Access the personal information we hold about you and your children
- Request correction of any inaccurate information
- Request deletion of your personal data (subject to legal obligations)
- Opt out of marketing communications at any time
- Withdraw consent for photo/video usage
- File a complaint with the relevant data protection authority
Contact Us
If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how your data is being handled, please contact us:
Orange Elephant
2620 Foothill Blvd, Unit D
La Crescenta, CA 91214
Email: [email protected]
Phone: (818) 330-9435
Last updated: April 2026. We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.